Last updated: November 2025
We are committed to ensuring that www.personalinjurysolicitorsdirect.co.uk is accessible to all users, including people with disabilities or impairments. Our aim is to provide an inclusive digital experience and ensure that individuals using assistive technologies can access our content without barriers.
Measures We Take to Support Accessibility
To help achieve a high level of accessibility across our website, we have implemented the following measures:
- Use of semantic HTML5 and ARIA attributes to support assistive technologies.
- A fully responsive design for usability across desktops, tablets and mobile devices.
- Text and background colour combinations chosen to maximise readability and meet contrast guidelines.
- Meaningful alternative text added to images and icons where applicable.
- A consistent navigation structure with clear headings and link labelling.
- Support for keyboard-only navigation and operable interactive elements.
- Regular accessibility checks using automated tools and manual reviews.
- Training for content editors to ensure ongoing adherence to accessibility best practices.
Conformance Status
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. While many parts of the website conform, some areas may still require improvement. We are actively working on enhancing accessibility across all pages and features.
Known Limitations
Some parts of the site may not yet be fully accessible:
- Third-party embedded content (such as video players or plug-ins) may not fully support all assistive technologies.
- Legacy documents or older PDFs may not meet current accessibility standards; accessible versions can be provided upon request.
- Some visual content, such as complex graphics or diagrams, may not yet include extended descriptions.
If any content is difficult to access, please contact us so we can provide an alternative format.
Technical Specifications
Our website’s accessibility depends on the following technologies:
- HTML5, CSS3 and JavaScript
- Modern web browsers such as Chrome, Firefox, Safari and Edge
- Assistive technologies including screen-readers (e.g. NVDA, JAWS, VoiceOver)
We aim for broad compatibility; however, full functionality may vary depending on browser version, operating system or assistive software.
Feedback and Contact Information
We welcome feedback on the accessibility of our website. If you encounter any barriers or require content in an alternative format, please contact us:
- Email: info@personalinjurysolicitorsdirect.co.uk
- Phone: 0203 824 2808
- Address: The Grange Southgate, 100 High Street, London N14 6BN
Please include the page URL, a description of the issue, and your preferred alternative format. We aim to respond within a few working days.
Complaints and Escalation
If you are dissatisfied with how we handle your accessibility request, you may raise your concern with our internal complaints team. If you remain unhappy, you may escalate the matter to the appropriate UK regulator responsible for accessibility compliance.
Approval of This Statement
This accessibility statement is formally approved by JF Law Limited, the operator of Personal Injury Solicitors Direct. Review schedule: This statement will be reviewed annually or when significant website changes are made.
